Are you wondering how to update your mobile number in your India Post Payments Bank (IPPB) account? We are here with the process- it’s easy and convenient. Whether you’ve changed your mobile number or want to make sure your details are up to date, IPPB offers multiple options to update your number online. Let’s walk through the steps together.
Steps to Update IPPB Mobile Number Online
1. Using the IPPB Official Website or Mobile App
The IPPB mobile app and official website provides a quick and simple way to update your mobile number. Here’s how you can do it:
- Step 1: Download and log in to the IPPB app using your credentials or open the website.
- Step 2: Go to the ‘Profile’ section in the app.
- Step 3: Select the option to ‘Update Mobile Number.’
- Step 4: Enter your new mobile number and confirm it.
- Step 5: Verify the number by entering the OTP sent to your new mobile number.
Once done, your new mobile number will be updated in the IPPB system.
2. Through Aadhaar Linking
If your IPPB account is linked with Aadhaar, you can update your mobile number in just a few steps:
- Step 1: Visit the official IPPB website.
- Step 2: Log in using your Aadhaar number.
- Step 3: Go to the mobile number update section.
- Step 4: Enter the OTP sent to your Aadhaar-registered mobile number.
- Step 5: Once verified, update your mobile number and save the changes.
3. By Sending an SMS
If your current mobile number is still active and linked to IPPB, you can update it via SMS:
- Step 1: Compose an SMS in the format provided by IPPB (e.g.,
UPDATE <Old Number> <New Number>). - Step 2: Send the SMS to the official IPPB number.
- Step 3: You will receive a confirmation message once the update is successful.
Offline Ways to Update Mobile Number in IPPB
1. Visit the Nearest Post Office
If you prefer an offline method, you can visit any IPPB-enabled post office. Make sure to carry:
- A valid ID proof (such as Aadhaar or PAN).
- Details of your existing mobile number.
- A completed IPPB Mobile Number Update Form (available at the post office).
The staff will assist you in updating your mobile number.
2. Contact IPPB Customer Care
If you’re unable to update your number through the app, website, or SMS, IPPB customer care is here to help.
- Dial 155299 to connect with their helpline.
- Follow the IVR instructions to speak with a customer care executive.
- Request them to update your mobile number.
The executive will guide you through the process and ensure your number is updated.
Documents Required for IPPB Mobile Number Update
To update your mobile number in IPPB, you’ll need:
- Your Aadhaar Card (if using Aadhaar linking).
- The currently registered mobile number (for verification purposes).
- The new mobile number you want to register.
Why to Update Your Mobile Number in IPPB
Keeping your mobile number updated is essential for several reasons:
- Secure Transactions: Receive OTPs to complete transactions safely.
- Stay Alert: Get instant notifications about your account activities.
- Protect Your Account: Ensure only you have access to your account information.
Frequently Asked Questions (FAQs)
Q: Can I update my mobile number online in IPPB?
A: Yes, You can update your mobile number online via the IPPB mobile app, Aadhaar linking on the website, or by sending an SMS.
Q: Is there any fee for updating my mobile number?
A: No, IPPB does not charge any fees for updating your mobile number.
Q: What if I don’t receive an OTP?
A: If you don’t receive an OTP, check your network connection and ensure your number is active. If the issue persists, contact IPPB customer care at 155299.
Q: Can I update my mobile number without visiting the post office?
A: Yes, as long as your existing number is active or linked with Aadhaar, you can update your mobile number online without visiting the post office.
Q: What if my old mobile number is inactive?
A: If your old number is inactive, you’ll need to visit your nearest post office with valid ID proof to update your mobile number.
Keeping your mobile number updated in your IPPB account ensures you stay connected, secure, and in control of your banking activities. Whether you choose the IPPB app, Aadhaar linking, or SMS method, you must update your details.
So, go ahead and keep your account information is always up to date. If you found this guide helpful, share it with others to help them too!
