Are you the one who’s just received the dreaded “appeal declined” message from SASSA. It’s really painful. Here are the steps to help you fight for your SRD R350 grant again.
SASSA SRD R350 Appeal Declined!
I know how it feels, your SRD (formerly R350, now R370) application was declined, you did your appeal, and now… you’ve just seen “Appeal Failed.” I can feel the worry in your heart: “Where do I go from here? My family depends on this!”
Let’s take a deep breath. This isn’t the end. Many people are in the same boat, and there are practical next steps you can take to get your grant reconsidered or reapply.
People Also Read: SASSA Income Limit Update
1. Take a Breath and Review the Message
First, check your appeal status again clearly:
- Visit srd.sassa.gov.za/appeals
- Enter your ID and registered number, send the PIN, and click “Check Appeal Status”
The response may display “Appeal Failed,” “Not received timely,” or another reason. Whatever it says, note it exactly, it helps next time.
2. Understand Why the Appeal Failed
Some common reasons people share on social media or forums include:
- Appeals submitted late (SASSA allows up to 90 days only to appeal after rejection)
- Missing documents (banking details, ID mix-ups, proof of income)
- Sometimes it may be due to the system glitches or delays due to SASSA is running maintenance at the backend.
Don’t make assumptions. Check SASSA’s reason carefully to know the exact issue.
3. Prepare For a Second Appeal or Reapplication
Here’s what you can do, depending on the feedback you receive (just look at your status and opt the step given below:
| Status | Action |
|---|---|
| Appeal was late | Act quicker next time, still within 90 days of rejection received. |
| Appeal was incomplete | Add missing documents like ID, bank info, or affidavits. |
| It was marked not received | Ensure you submit early and keep screenshot or SMS record. |
| Reason was technical glitch | Try again, or get help at SASSA office or call centre. |
Even if the first appeal fails, you may reapply for the same month if your financial situation hasn’t changed. Always follow official portal instructions.
4. Explore Filing a Tribunal Appeal (ITSAA)
If the in-system appeals don’t help, you can escalate directly to the Independent Tribunal for Social Assistance Appeals, but only within the 90-day window. You’ll need to do followings:
- Visit the SASSA appeals portal
- Submit your personal info, month of rejection, and reason
- Add any new proof (like corrected documents)
5. Act Fast with Proof
- Have your ID, rejection message screenshot, and any new documents ready
- If you can’t submit online, visit your local SASSA office in person
- Always keep copies of everything, digital or hard copy
6. Follow the Timelines
- You can appeal within 30 to 90 days after the receiving of rejection
- File tribunal appeal asap if first goes nowhere
- Monitor status every week and keep proofs up to date
Useful Tips
- Double-check your personal details each time before submitting again
- Watch for updates on SASSA’s system problems, they’ve been streamlining recently
If your SRD appeal failed, I know it hurts, but you’re not alone. You can reapply or escalate, and many people get paid after persistent follow-up. Be clear, calm, and persistent. Keep your documents clear and complete, follow the timelines, and reach out for help at offices or call the SASSA helpline when in doubt.
