R370 SRD Change Bank Details without Cell Number@srd.sassa.gov.za | Update Banking Details In SASSA Without Phone Number
Here are the latest steps to submit/update your SASSA SRD (R350/R370) banking details online or offline in 2025. Avoid payment delays and protect your grant.
Need to update your bank account details for your SASSA SRD grant? Maybe you switched banks, opened a new account, or your previous bank account closed unexpectedly. Here’s a clear, conversational guide to help you get it done and ensure your next payment is not delayed.
How to Submit/Change Your Banking Details for Your SASSA SRD (R370) Grant
If your grant application is approved but your banking information isn’t correct or up to date, SASSA may approve your grant but no payment date is assigned until your banking details are updated.
SASSA will not deposit funds into an account that’s not in your name, so using your own verified account is mandatory. Let’s know you can do it:
Step‑by‑Step: Update Your SRD Banking Details Online
- Go to the Official SASSA SRD Website
Visit srd.sassa.gov.za and select “South African ID Holders.” - Locate the Banking Update Section
Scroll to the section titled “How do I change my banking details” (also labeled “Change Banking Details”). - Enter Your ID and Phone Number
Input your 13‑digit South African ID number and the mobile number used with your SRD application. - Receive and Use the SMS Link
SASSA will send a secure link via SMS to your registered number. Tap it to proceed. - Fill in Your New Bank Details
Provide the bank name, branch code, account number, and account type. Make sure it’s your personal account. - Agree and Submit
Tick the terms and conditions, verify all the info, then submit. - Wait for Confirmation
SASSA typically verifies changes within about 5-10 working days. You’ll receive an SMS confirmation once the change is in place.
People Also Read: SASSA Cardless Cash Withdrawal
What If You Can’t Access Your Old Phone Number?
If your old phone number isn’t active, you won’t receive the SMS link- and you’ll need another way to confirm your identity.
Here’s what you can do:
- Call the SASSA toll‑free helpline (0800 60 10 11): Explain your situation and request support to update banking details with a new number.
- Visit a local SASSA office: Bring your ID and proof of your new bank account. They can manually update your record.
People Also Read: Change SASSA Phone Number Without Application ID
Tips to Keep Things Smooth
- Double‑check all details before submitting- any small error can delay your payment.
- Ensure your mobile number is registered in your name, especially if you’re using bank money transfers.
- Only use the official SASSA portal- avoid third-party services and scams.
What Happens After You Submit?
- Your new banking details go through security checks,
- Identity is verified against Home Affairs records,
- Cross‑checked with government databases to prevent misuse.
- SASSA updates your payment method- future SRD payouts will go into the newly entered account once confirmed.
- If the update is delayed or fails, your grant status may show “approved but no ATM • no payment date” until corrected.
People Also Read: How To Cancel and Reapply SRD Grant
At A Glance
| Steps | Action Needed |
|---|---|
| Visit website | Go to srd.sassa.gov.za and select correct portal |
| Input personal info | ID number + registered phone number |
| Receive SMS link | Tap link to open secure update page |
| Enter bank information | Bank name, branch code, account number/type |
| Submit and wait | Confirm details and await SMS confirmation |
| Alternative path if needed | Call helpline or visit SASSA office |
| Documents for in‑person support | ID, bank statement/confirmation of new bank account |
Changing Bank When You’ve Lost Access to Old Phone
Let’s say you lost your old SIM card and got a new number. You no longer receive verification SMS but want to switch your grant to your new bank account.
Here’s how you’d do it:
- Try the online portal anyway using the old number. If no SMS arrives, go to step 2.
- Call SASSA at 0800 60 10 11. Let them know: You don’t have the old phone number active; You need help updating both your phone number and bank details.
- If required, head to your local SASSA office- take your ID and proof of the new bank account.
- Staff will help confirm your identity and manually update your info.
After verification, your next SRD grant paycheck should be processed into your new bank account- usually within one grant cycle.
Common Mistakes to Avoid
- Using incorrect account numbers or a branch code in the old format
- Trying to use someone else’s account (not allowed)
- Not updating your phone number- SMS link won’t reach you
- Filling in bank details on a fraudulent website
Keep it simple: do it yourself on the official portal, or visit SASSA if online isn’t possible.
Changing your SASSA SRD grant banking details can be done easily through the official website:
- Enter your ID and mobile number
- Tap the secure SMS link
- Provide your correct bank account details
- Submit, then wait for confirmation
- If SMS link fails, call the helpline or visit a SASSA office
Once updated, your future R370 grant payments will be deposited into your name and account securely. If you run into any trouble, help is available- just reach out to SASSA directly using official channels.
Let me know if you’d like help with checking the status later or choosing the best method.
Source: https://sassas.co.za/change-banking-details-sassa/
