Steps to Update Your Existing SASSA Application in 2025: Complete Guide
If your details have changed since you first applied for the SASSA SRD grant, like your phone number, bank account, or home address, you don’t need to start from scratch. SASSA allows you to update your existing application quickly through its official online portal.
This guide will walk you through each step, explain what information you can change, which documents you may need, and how long the update process takes so that your payments continue without interruption.
How to Update Your Existing SASSA Application (SRD Grant)
If something has changed in your life then you can update it in your SASSA grant also in just few minutes. It maybe your phone number changed, you moved homes, or you need better banking info. Whatever the reason, updating your SRD grant application is easy if you use the official channels.
This guide walks you through the process step by step, includes helpful tables, and answers common questions, all in a simple and friendly tone so that you can apply them easily.
Where to Update Your SASSA Application
SASSA offers an “Update Existing Application” feature on the official SRD portal. It’s not on the main application page, but it’s a secure way to change details anytime you’re already applying or receiving the grant.
People Also Read: How To Fix Application Already Active Status in SASSA
How to Update Your Application Step-by-Step Process
| Step | Action |
|---|---|
| 1. Go to the SASSA SRD Portal | Visit srd.sassa.gov.za/sc19/application/auth to access the secure updates section. |
| 2. Click “Update Existing Application” | You’ll be directed to enter your ID number and registered cellphone. |
| 3. Send the verification SMS | Enter your details and click “Send SMS”, then enter the One-Time Pin (OTP) received on your phone. |
| 4. Update your details | Fix mistakes or make changes- bank info, phone number, home address, or even name spelling. |
| 5. Upload supporting documents | Upload PDFs: proof of address, income affidavits, medical reports, or birth certificates as needed. |
| 6. Submit the updated form | Tap ‘Submit’- you’ll see a confirmation message, and your reference number will remain the same. |
What You Need to Update in SASSA Application
- Mistyped or outdated cellphone number
- Changed bank account or switched banks
- Moved to a new address
- Updated personal status (e.g., new marriage certificate, birth certificate)
- You’ve been flagged for review and need to provide additional documents
People Also Read: Fix Declined or Suspended SASSA Grant
How Long Does It Take?
- Most updates are reviewed within 15 days, though urgent cases may take longer.
- If changes are accepted, your grant payment resumption depends on your payment cycle schedule.
What to Check After Submitting
- Expect a confirmation message on-screen right after submission.
- Watch for an SMS or email confirming reception of your update request.
- Regularly check the status via the portal or WhatsApp to ensure your changes are live.
FAQs
Q: Do I need a new application ID to update details?
A: Nope, your original application ID stays the same. Just verify with ID and your registered number.
Q: Can I update my Application ID or submission email?
A: Yes, you can update any field, including cellphone numbers or email, within the secure portal.
Q: What if the system shows “Failed to send SMS”?
A: Make sure your SIM is active and can receive messages. If issues persist, contact SASSA support or visit your local office.
Q: Can I update my application via WhatsApp or call centre?
A: No, these details must be edited through the SRD portal. WhatsApp/call is only for status checks or help, not updates.
Q: What if I need to upload a birth or marriage certificate?
A: Choose “Update Application” and where prompted, upload the certificate in PDF format. Ensure it’s clear and valid.
Its Importance
Submitting the correct contact, banking, and personal info ensures your SRD grant continues smoothly. Avoid delays or missed payments due to outdated data, especially if SASSA tries to reach you for verification.
