Cancel SASSA R350 (SRD) Grant: Fast & Safe
Sometimes, maybe you’ve started earning again, applied by mistake, or no longer meet the requirements for the SASSA R350 SRD grant. In such cases, it’s important to cancel your application in the right way to avoid unnecessary payments or delays in the future.
The good news? SASSA makes it simple to withdraw your SRD application through secure, official channels.
In this guide, you’ll learn exactly how to cancel your grant online or via WhatsApp, what happens afterward, and how to reinstate your application if your circumstances change. I’ve pulled the latest cancellation and reinstatement details from SASSA’s official pages and government communications.
How to Cancel SASSA R350 (SRD) Grant?
Maybe you’ve started earning again, applied by mistake, or you’re switching support options. Whatever the reason, canceling your SRD application is simple when you use the official SASSA tools. Below you’ll find two reliable ways to cancel (online portal or WhatsApp), what happens afterward, and how to reinstate your application later if you need to.
The Two Official Ways to Cancel your SRD
Option 1: Cancel on SASSA’s SRD Website (OTP-secured)
- Open the official SASSA cancellation page.
* Cancel Online: srd.sassa.gov.za – Cancel My Application (direct page: /sc19/cancellation). - Enter your 13-digit ID number and the cellphone number used for your SRD application.
- Tap Send PIN to receive a one-time PIN (OTP) by SMS.
- Enter the OTP and confirm you want to cancel.
- You’ll see an on-screen confirmation and/or receive an SMS confirming the request.
Tip: If you can’t remember your application reference or need help with contact details, use SASSA’s Contact/Update page on the SRD site.
Option 2: Cancel via SASSA WhatsApp
- Save 082 046 8553 as SASSA on your phone.
- Send a message like “Cancel SRD” and follow the prompts (you’ll be asked for ID and the phone number you used).
Prefer phone support? You can also call 0800 60 10 11 for guidance, then complete the action online or via WhatsApp.
At a Glance: SASSA Cancellation Methods
| Method | What you need | Where to do it | Proof/Confirmation |
|---|---|---|---|
| Online portal | SA ID + mobile number (for OTP) | srd.sassa.gov.za – Cancel My Application | On-screen + SMS confirmation |
| SA ID + mobile number | 082 046 8553 (official SRD WhatsApp) | In-chat confirmation flow | |
| Call centre | SA ID | 0800 60 10 11 | Guidance; you’ll still confirm via OTP or office visit if needed |
| In person (fallback) | SA ID + any supporting docs | Nearest SASSA office | Stamped help where system access is limited (use if online fails) |
What Happens After You Cancel Your SASSA?
- Your active SRD application is withdrawn. No more processing or payouts for future months.
- If a payment was already processed, it usually won’t be reversed- cancellation affects future cycles. (For case-specific issues, contact SASSA.)
- You can reapply later when you qualify again, there’s no penalty for canceling and coming back once you’re eligible.
People Also Read: How To Solve Application Already Active Status in SASSA
How to apply for @OfficialSASSA #COVID19 #SocialReliefGrant?
Whatsapp Number: 082 046 8553
USSD Number: *134*7737#
Email: srd@sassa.gov.za
Call centre IVR: 0800601011 pic.twitter.com/u9HKmZL3lg— South African Government (@GovernmentZA) May 19, 2020
Reinstate a Cancelled SRD Application
If you canceled by mistake or your income situation changed again, you can reinstate online:
- Go to srd.sassa.gov.za and choose “Reinstate my cancelled application.”
- Enter your ID and mobile number, then Send PIN.
- Input the OTP.
- Select the reason (e.g., “Cancelled in error” or “No longer have income”) and confirm.
When the Portal or WhatsApp Doesn’t Work
- Try again at off-peak times (evenings or early morning).
- Use the WhatsApp method if the site is sluggish- or vice versa.
- Phone 0800 60 10 11 for help, or visit a local SASSA office with your ID for a manual assist.
Useful Tips Before You Cancel
- Employment or income back on track? Canceling keeps the system fair for others who qualify. (SRD is for people with no income and not receiving other grants.)
- Applied twice by mistake? Cancel the duplicate to prevent flags or verification delays.
- Wrong mobile or bank details? You can update instead of canceling, use the SRD contact/banking update tools on the site.
FAQs
Q: Can I cancel and reapply in the same month?
A: Yes. Once the system reflects your cancellation, you can reapply if you meet the criteria again. Timing can affect that month’s payout window, so act early.
Q: Is WhatsApp safe for cancellation?
A: Yes, 082 046 8553 is an official channel. Always verify the number and never share OTPs with anyone.
Q: I canceled but still received an SMS about a review, why?
A: Bulk messages can lag. Check your current status on the SRD site or WhatsApp to confirm that the cancellation completed. If it still shows active, repeat the steps or call 0800 60 10 11.
Q: I canceled due to income, but now I’m unemployed again. Can I come back?
A: Absolutely. Use the reinstate option or reapply on the SRD site. Have your ID, phone number (active SIM), and banking details handy.
Q: Can I cancel through USSD?
A: SASSA’s official channels list online, WhatsApp, and call centre options for SRD. USSD (1347737#) is referenced historically for applications and status, but for cancellation the website/WhatsApp routes are the most direct today.
Always use official links and the verified WhatsApp number to avoid scams. Keep your phone number active (for OTPs) and save confirmations (screenshots or SMS) of cancellation. If you’re stuck, the toll-free line and local office can help close the loop.
