How to Get Van Capitec Confirmation Letter?
Learn how to get a Capitec Bank confirmation letter instantly via the app or at a branch. Step-by-step guide for SASSA, salary, and other uses.
How to Get Capitec Confirmation Letter in 2025
Need proof that your Capitec account belongs to you? Whether for SASSA SRD grant reconfirmations, salary updates, or financial verification, a Capitec Bank confirmation letter (or proof of account letter) is often all you need.
This guide walks you through everything: when you need it, how to generate it using the Capitec app, alternatives, and what to do if you run into trouble. Super simple and totally up-to-date.
What’s a Bank Confirmation Letter, and Why You Might Need One
A bank confirmation letter is an official document from Capitec that confirms the following details:
- Your account name
- Your account number
- The date the account was opened
Why you might need it:
- SASSA requires it for SRD grant reconfirmations to prove your account ownership.
- Employers use it to verify your salary deposit account.
- Other formal applications (like bursaries, visas, tenancy agreements) may call for it.
It’s not a bank statement, it’s often shorter and easier to obtain.
Step-by-Step: How to Generate It via Capitec App
Capitec has made this remarkably easy through its mobile app. Here’s how:
- Open the Capitec app and go to your Savings Account home screen.
- Tap the top-right menu icon.
- Choose “Send account details”.
- You’ll see options like Email or SMS, select Email option to get a downloadable PDF.
- Enter your email address, and the confirmation letter is sent instantly.
- Save the PDF, it’s printable or shareable as proof.
This method avoids having to visit a branch and takes under a minute.
When You Don’t Have Access to the Capitec App
Don’t you have a smartphone or the app is outdated! Don’t worry:
- Visit your nearby Capitec branch and request a written account confirmation.
- Check Capitec’s website (Documents Library) for downloadable forms, though the letter must often be issued from inside the system.
Alternative Options: When the App Isn’t working
If you can’t use the app, here are reliable alternatives:
- Visit a Capitec branch: Ask for a “proof of account” letter. They’ll print and stamp it for you. This method works even if your app isn’t working.
- Call Capitec Support: Customer care can guide you or activate access if the app has issues.
In SASSA contexts, any bank-proof document needs to be clear, printed, and possibly stamped, the Capitec app version usually suffices, but branch-stamped documents carry added weight.
What If You Need It for SASSA SRD Reconfirmation?
If SASSA has flagged your SRD grant and asked you to reconfirm your bank:
- Generate or collect the confirmation letter as above.
- Then open the SASSA reconfirmation portal (SRD site).
- Upload the letter when prompted, or take it to a SASSA office if you must complete this in person.
This satisfies their need for bank verification, helping your grant payment proceed smoothly.
How Long Does It Take?
- Capitec app generation- instant to email delivery.
- Branch visit- same day, usually swift.
- SASSA processing- once submitted with your confirmation letter, you can expect reconfirmation to be completed within 7-14 working days depending on SASSA’s workload.
At A Glance
| Issue | Solution |
|---|---|
| App not working | Visit branch and get letter printed |
| No smartphone | Get proof from branch or use shared device |
| Need urgent documentation | Call Capitec or visit branch immediately |
| Email never arrives | Check spam, retry, or print at branch |
| SASSA rejects letter | Ask Capitec for stamped and dated version |
Getting a proof-of-account letter from Capitec is easier than ever, fast, free, and within your reach whether via the app or at your local branch. Need it for SASSA, employment, or anything else? Don’t wait, generate it now to stay ahead.
Need help walking through the app steps or crafting a message to upload to SASSA? Just let me know, happy to help.
