5 Things to Never Share When Dealing With NSFAS
To keep you safe, let’s go and talk over 5 things you should never share with anyone when you are dealing with NSFAS to protect yourself from fraud and theft.
5 Things to Never Share When Dealing With NSFAS
If you’ve ever struggled with NSFAS payments or blocked funds, you know how tempting it can be to look for quick fixes online. Sometimes, you even see people on WhatsApp claiming they can help you unlock money instantly.
But here’s the thing: NSFAS does not use WhatsApp to unblock funds or update accounts. And if you share your personal information with strangers there, you could be opening the door to scams, fraud, and stolen money.
1. Your ID Number or Copy of Your ID
Your ID number is one of the most powerful pieces of personal information you have. Scammers can use it to:
- Create fake accounts in your name
- Access your NSFAS profile
- Commit identity fraud
Always upload your ID only on the official myNSFAS portal or hand it in at your university/TVET college. Never send it over WhatsApp or social media to a random number or person.
2. One-Time Passwords (OTPs)
If you’ve ever logged into your myNSFAS account or bank app, you’ve probably received a one-time PIN (OTP). That OTP is meant only for you.
If someone asks for your OTP on WhatsApp, they’re trying to:
- Log into your account without your permission
- Change your banking details
- Steal your allowance
Never share OTPs, even if the person says they’re from NSFAS. Real NSFAS staff have the authorization of your account to check your details and will never ask for it on WhatsApp.
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3. Bank Card Details
Sharing your bank card number, CVV, or PIN on WhatsApp is like handing over your wallet. Fraudsters can use these details to:
- Withdraw money directly
- Shop online in your name
- Connect your account to their own apps
If NSFAS needs banking info, they’ll ask you to upload a bank confirmation letter on the official portal, not to send card details by chat.
4. Your myNSFAS Login Password
Your NSFAS portal password is your key to checking your funding, uploading documents, and seeing your allowance. If you give it away, scammers can:
- Lock you out of your own account
- Change your details
- Redirect your funds to another bank account
Keep your password private always. Change it often, and never give it to anyone—not even a friend.
5. Proof of Income or Personal Financial Documents
Sometimes, people ask students to share parents’ payslips, SASSA slips, or affidavits over WhatsApp, promising to “speed things up.”
Here’s the risk:
- These documents contain sensitive information that can be used for fraud.
- Once shared, you can’t control where they go.
Only upload financial documents directly to NSFAS or submit them through your school’s financial aid office.
At A Glance
| Never Share | Where to Share Safely |
|---|---|
| ID number or copy of ID | Only on myNSFAS or school office |
| One-Time Passwords (OTPs) | Nowhere, keep them private |
| Bank card details | Only bank confirmation letters uploaded to NSFAS portal |
| myNSFAS login password | Keep it private, never share |
| Proof of income documents | Upload on NSFAS portal or submit to school |
When you’re waiting for NSFAS money, it’s easy to feel desperate and fall for “shortcuts” on WhatsApp. But remember this: no stranger on WhatsApp can unblock your NSFAS funds.
The safest way to handle your account is always through:
- The official myNSFAS portal
- Your university or TVET college’s financial aid office
- NSFAS contact centre (phone or email)
Keep your all the above details safe, avoid WhatsApp tricks and other tricks on social media to protect yourself from scams. Your NSFAS money is too important to risk.
